Naba Al Dhyafah

Privacy Policy

At Naba Aldhyafah, we are committed to protecting the privacy and security of our users' personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when using our water delivery application.

1. Information We Collect

When you use the Naba Aldhyafah application, we may collect the following types of information:

  • Personal Information: This may include your name, address, email address, phone number, and payment information.
  • Delivery Information: We may collect information related to your water delivery orders, including delivery address and delivery preferences.
  • Usage Information: We may collect data on how you interact with our application, such as pages visited, features used, and preferences selected.
  • Device Information: We may collect information about the device you use to access our application, including device type, operating system, and unique device identifiers.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your water delivery orders.
  • To communicate with you regarding your orders, account status, and promotions.
  • To improve and personalize your experience with our application.
  • To analyze usage trends and improve the functionality and performance of our application.
  • To prevent fraud and ensure the security of our users and our platform.

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

  • With third-party service providers who assist us in delivering our services, such as payment processors and delivery partners.
  • With trusted business partners for marketing purposes, but only with your consent.
  • In response to legal requests or to comply with applicable laws and regulations.

4. Data Security

We implement appropriate security measures to protect the confidentiality, integrity, and availability of your information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Choices and Rights

You have the right to access, update, and delete the personal information we hold about you. You may also opt-out of receiving marketing communications from us at any time.

6. Children's Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.

7. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any changes by posting the updated policy on our website or through other appropriate channels.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@nabaaldhyafah.com.

By using the Naba Aldhyafah application, you consent to the collection and use of your information as described in this Privacy Policy.