{"id":11,"date":"2026-01-04T07:07:16","date_gmt":"2026-01-04T07:07:16","guid":{"rendered":"https:\/\/nabaaldhyafah.com\/?page_id=11"},"modified":"2026-01-04T07:07:16","modified_gmt":"2026-01-04T07:07:16","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/nabaaldhyafah.com\/?page_id=11","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_column_text css=&#8221;&#8221;]<strong>Refund &amp; Return Policy \u2013 Naba Al Dhyafah Water<\/strong><\/p>\n<p>At Naba Al Dhyafah, customer satisfaction is our top priority. If you are not fully satisfied with your order, we are here to help.<\/p>\n<p>[\/vc_column_text][vc_tta_tabs][vc_tta_section title=&#8221;1. Returns&#8221; tab_id=&#8221;1760462963339-d3465235-d689&#8243;][vc_column_text css=&#8221;&#8221;]\u2022 You may return unopened and unused water bottles in their original packaging within 3 days of delivery.<br \/>\n\u2022 Products that are opened, damaged, or partially used cannot be returned for hygiene and safety reasons.<\/p>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;2. Refunds&#8221; tab_id=&#8221;1760462963354-50d9604f-946a&#8221;][vc_column_text css=&#8221;&#8221;]\u2022 Once we receive and inspect the returned items, we will notify you about the approval of your refund.<br \/>\n\u2022 Approved refunds will be processed within 5\u20137 business days and credited back to your original payment method.<\/p>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;3. Wrong or Damaged Products&#8221; tab_id=&#8221;1760463035364-c5070d8b-22be&#8221;][vc_column_text css=&#8221;&#8221;]If you receive the wrong item, defective packaging, or damaged bottles, please contact our customer service within 24 hours of delivery for a free replacement or full refund.<\/p>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;4. Cancellation Policy&#8221; tab_id=&#8221;1760463049458-403f9ac1-26d4&#8243;][vc_column_text css=&#8221;&#8221;]\u2022 Orders can be cancelled within 2 hours of placing the order without any charges.<br \/>\n\u2022 If the order has already been dispatched, delivery charges may apply.<\/p>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;5.Contact Us&#8221; tab_id=&#8221;1760463066143-22af2b36-1dc0&#8243;][vc_column_text css=&#8221;&#8221;]For any refund, return, or cancellation requests, please contact our customer support team via:<\/p>\n<p><strong>Hotline | WhatsApp | Email<\/strong>[\/vc_column_text][\/vc_tta_section][\/vc_tta_tabs][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_column_text css=&#8221;&#8221;]Refund &amp; Return Policy \u2013 Naba Al Dhyafah Water At Naba Al Dhyafah, customer satisfaction is our top priority. If you are not fully satisfied with your order, we are here to help. [\/vc_column_text][vc_tta_tabs][vc_tta_section title=&#8221;1. Returns&#8221; tab_id=&#8221;1760462963339-d3465235-d689&#8243;][vc_column_text css=&#8221;&#8221;]\u2022 You may return unopened and unused water bottles in their original packaging within 3 days of [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-11","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/nabaaldhyafah.com\/index.php?rest_route=\/wp\/v2\/pages\/11","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nabaaldhyafah.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/nabaaldhyafah.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/nabaaldhyafah.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/nabaaldhyafah.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=11"}],"version-history":[{"count":2,"href":"https:\/\/nabaaldhyafah.com\/index.php?rest_route=\/wp\/v2\/pages\/11\/revisions"}],"predecessor-version":[{"id":24,"href":"https:\/\/nabaaldhyafah.com\/index.php?rest_route=\/wp\/v2\/pages\/11\/revisions\/24"}],"wp:attachment":[{"href":"https:\/\/nabaaldhyafah.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=11"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}